Reception Manager - Mercure London Bridge, London
Located in the Heart of London, Mercure London Bridge hotel is looking for a Reception Manager to bring your sparkling personality and social skills.
Are you an ambitious Front Office team leader or Reception Manager at a smaller-sized hotel seeking a fun, stimulating, and engaging environment?
We want to hear from you!
Benefits include:
* Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C applies)
* Discounted hotel rates worldwide in Accor Hotels
* Continuous learning through our Accor Academy
* Support for your wellbeing in both professional and personal life
* Opportunities across 5000 hotels in over 100 countries
* Participation in initiatives for a more inclusive and sustainable world
* Many more perks aimed at helping you grow and express your personality
Role Responsibilities:
As our Reception Manager, you will:
* Be a lively, upbeat personality capable of building rapport quickly in a fast-paced environment
* Manage the day-to-day operations of the Front Office, including staff scheduling, recruitment, and purchasing
* Collaborate with the Front Office Manager to address guest complaints and find solutions
* Coordinate with different hotel departments to ensure a memorable guest experience
* Motivate and inspire your team to deliver high-quality service, with a focus on guest relations, especially for guests requiring special attention
We value proactivity, curiosity, creativity, and a good sense of humor. You should enjoy learning and developing your team members.
As part of the management team, you will participate in meetings and Duty Management shifts.
Additional Information:
We are committed to supporting your growth with comprehensive training and creating a diverse, inclusive environment where everyone can thrive.
Fluency in English is required. To help you settle into your role, we will arrange a one-night stay for you to experience our guest perspective firsthand.
If you believe you are the right fit, please click ‘apply’ now! We look forward to your application.
Join Our Network:
By working at Mercure London Bridge, you become part of the worldwide Accor hospitality network, offering limitless opportunities to grow, learn, and explore. Discover our stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality.
Diversity & Inclusion:
We are an inclusive company committed to attracting, recruiting, and promoting diverse talent, fostering a sense of belonging for everyone.
Data Privacy:
We process your personal data in accordance with applicable laws, including the GDPR and the Data Protection Act 2018. Details are available in our Employee Privacy Policy.
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