Alliance Medicalare recruiting for aMedical Administrator to join our busy and friendly team at our centre inHolywood Road, Belfast. This is afull-time, permanent contract(37.5 hours per week) with working hours betweenMonday and Friday, 7:15am8:15pm. Contract:Full-time, Permanent contract Working hours:37.5 hours per week Candidate is required to be flexible between Mon-Friday, 7.15am-8.15pm & in busier times Sat and Sun 7.15am-8.15pm. Typical shift patterns are: 7.15 - 8.15 x 3 a week This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times. Key Responsibilities: Schedule and confirm radiology appointments with sensitivity and precision Serve as the first point of contact for patients and families, ensuring a warm and professional welcome Handle incoming and outgoing phone calls and manage appointment-related queries Accurately update patient records and internal booking systems Work closely with radiology and clinical staff to ensure smooth day-to-day operations Provide consistent, compassionate support to patients and their families throughout their visit Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. Provide reassurance to patients by way of clear explanation as to the nature of an examination. Key Requirements: Strong communication and interpersonal skills Previous experience in medical administration or a healthcare setting A calm, caring nature High attention to detail and accuracy under pressure Flexible and adaptable team player A background in customer service is a plus Why Choose Alliance Medical? Employee Assistance Programme Wellbeing and mental health initiatives Competitive Salary Family Friendly Working Arrangements 25 Annual Leave Days (plus 2 Company days) Health Insurance Paid Maternity Leave Wedding Day Leave Maternity Leave Coaching Paid Sick Leave Fertility Leave Pregnancy Loss Leave Excellent Pension Scheme Educational Assistance Professional Development & Ongoing training Benefits: Medical Aid / Health Care EAP ADZN1_NI