Overview
Head of Retrofit (Household Energy Services) – Bristol. Permanent, Full-Time. Starting at £48,726.
We are looking for someone to lead our home energy retrofit services, instilling a culture of high performance and outstanding results. You will have retrofit experience to build our paid-for whole-house retrofit services, secure funding through publicly funded programmes and identify wider funding opportunities. Working with the Director of Household Energy Services (HES) and as a member of the HES Leadership Team, you will deliver a clear vision and strategic direction for the retrofit team and participate as a member of the wider Senior Management Team (SMT).
Responsibilities
* Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
* Ensure retrofit staff in the HES team are utilised effectively across departments and supported to deliver their work and reach their potential.
* Maintain up-to-date organisational planning systems and provide accurate reports to the Director of HES and the SMT.
* Collaborate with retrofit project managers to maintain financial controls and provide up-to-date spend projections to Directors of HES and Development.
* Take responsibility for the quality of outputs of the HES team’s retrofit work, including timely reporting to project partners and funders.
* Oversee line management and professional development of all retrofit staff.
* Identify and create new opportunities for CSE to deliver strategic retrofit objectives.
* Provide strategic direction to large retrofit projects and enable retrofit expertise to be shared with other projects across CSE.
* Contribute to the organisation’s business plan, forecasting staffing needs and helping establish the 3-year budget for the team.
* Represent the HES retrofit work as a member of the SMT and participate in day-to-day operation discussions.
Essential attributes
* Minimum Maths/English GCSE or equivalent.
* Knowledge of energy efficiency and low carbon technologies.
* Knowledge of the policy framework and funding landscape for retrofit programmes.
* Extensive experience delivering retrofit project services or programmes.
* Experience working with installers of energy efficiency measures and low carbon technologies.
* Experience developing new projects and services for energy efficiency measures and low carbon technologies for households or businesses.
* Line management experience.
* Excellent reporting and analytical skills.
* Excellent written and verbal communication skills, with ability to write effective technical or non-technical summaries of complex issues.
Pay and benefits
The role is full-time (37.5 hours per week); flexible options may be considered, including part-time (30 hours).
Salary: £48,726 to £58,365.
Holiday: 25 days paid holiday (plus statutory holidays).
Benefits include subsidised bike purchase, Tech Scheme, Life Assurance, Health Cash Plan, retail discounts, discounted breakdown cover, and other training-related allowances.
How to apply
Download and complete the application form from our website and email it to our Jobs email. Your application should demonstrate suitability against the criteria in the person specification and job description. The closing date for applications is 5pm on Friday 12 September 2025. If you have not heard from us by Monday 15 September, please assume your application has been unsuccessful. Interviews will be held in person at our Bristol offices on Wednesday 17 September 2025. If invited to interview, please provide evidence of eligibility to work in the UK.
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