Appointment Executive
Location: Letchworth
Salary: £25,000 basic + commission (OTE £35,000)
Job Type: Full Time (potential to consider part time in future)
Appointment Executive – About our client:
Our client is a well-established provider of bespoke mobility products, delivering high-quality solutions to customers across the UK. They pride themselves on exceptional customer service and are seeking an Appointment Executive to join their busy, supportive bookings team. This is a B2B-focused role, ideal for someone confident making outbound calls and building relationships with clients.
Appointment Executive – Details:
Monday to Thursday 08:30–17:00, Friday 08:30–15:00
£25,000 basic salary
Commission structure taking your on-target earnings to £35,000
Monthly reward scheme – up to £400 extra per month based on team targets
On-site parking
Potential option to move to part time after initial period
Friendly, team-focused working environment with regular events
Appointment Executive – Responsibilities:
Making high-volume outbound calls to existing and potential business customers to book appointments and demos
Handling inbound enquiries and follow-up calls
Asking targeted questions to qualify customer interest and suitability
Building rapport and maintaining strong client relationships
Managing diaries and appointment schedules accurately
Achieving personal and team KPIs and targets
Keeping CRM systems up to date with accurate customer details and outcomes
Appointment Executive – What We’re Looking For:
Confident communicator with excellent rapport-building skills over the phone
Strong customer service focus with a professional, personable approach
Experience working in target- or KPI-driven environments
Resilient and able to handle high volumes of rejection positively
Comfortable using Microsoft Office and internal CRM systems
Motivated, proactive, and results-oriented
If you are interested in this role, please apply today with your CV.
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Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements. To stay updated with our recruitment activity, like us on Facebook, follow us on Instagram, and sign up for free email job alerts on our website