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Service desk team lead - itil & customer focus

Stratford-upon-avon
NICE - National Institute for Health and Care Excellence
Service
€52,500 a year
Posted: 11h ago
The role

NICE - National Institute for Health and Care Excellence is seeking a Team Manager for its London Service Desk. You will lead a motivated support team, driving service improvements while ensuring reliable service delivery.

In this role, you will manage a Service Desk team, act as an escalation point for technical issues, and champion a customer-first culture. Benefits include generous NHS pension, flexible working arrangements, and tailored development opportunities.

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