An exciting opportunity across the Emergency Floor for a patient flow co‑ordinator. The role provides 24/7 admin support to the Nurse in Charge and Clinical Team, focusing on the flow of patients throughout the Emergency Department and liaising with stakeholders to ensure a smooth patient journey.
Work hours are 20.5 hours per week, with a flexible shift pattern that includes weekends, bank holidays and the Christmas/New‑Year period. The successful candidate will demonstrate excellent communication skills, professionalism, accuracy, attention to detail and the ability to multi‑task in a busy environment.
Responsibilities
* Work closely with the Nurse in Charge (NIC) to ensure a smooth flow of patients out of the Emergency Department.
* Review the number of referrals/admits to other wards and from the ambulance service (SWASFT), anticipate and escalat[e] any issues that would cause delays in receiving patients.
* Link with wards to confirm availability of beds noted by site management.
* Work with the ED nursing team to ensure the transfer and/or discharge of patients occurs in a timely manner.
* Provide clear and concise communication to the nurse in charge, silver doctor, operational team and nursing staff, using tact and diplomacy to encourage effective working across the team and with colleagues.
* Support members of the multi‑disciplinary team with patient discharge arrangements e.g. booking transport, liaising with Operational Support Workers, arranging porters.
Why work with us
The team works across the Emergency Floor – including the Emergency Department, Acute Medical Unit and Emergency Assessment Unit – maintaining excellent patient care and customer service alongside clinical colleagues.
#J-18808-Ljbffr