Tech Support Lead – IQGeo / Telecoms
Sector: Infrastructure & Operation
Location: Central London
Type: Contract
Ref: BBBH72254_1768837780
Tech Support Lead – IQGeo / Telecoms
Our client, a leading global consultancy, is seeking an experienced Tech Support Lead to provide technical ownership and team leadership for IQGeo platform deployments in telecom and utility projects. This is a 6-month contract role with a high likelihood of extension.
* Serve as the go-to expert for the IQGeo platform, including configuration (layers, rules), data models, and integrations
* Guide and mentor engineers on design, fielding, and software best practices (IQGeo, Katapult)
* Perform QA/QC on designs (poles, spans, drops), ensuring adherence to client standards and utility regulations, and maintain correction logs
* Act as the technical bridge between fielding teams, backend engineers, project managers, clients, and IQGeo developers
* Troubleshoot complex engineering, logic, and data issues, escalating as needed
* Review and validate OSP designs, manage scope changes, and ensure efficient project delivery
* Maintain design documentation, QC checklists, and change logs
Must Have - Skills & Experience
* Deep understanding of GIS, especially IQGeo and related tools (Katapult)
* Experience in telecom or utility OSP (Outside Plant) design and engineering
* Strong leadership, communication, and problem-solving abilities
* Knowledge of network modernization and high-speed communications technologies
* Experience ensuring geospatial data accuracy for planning, construction, and operations
* Experience in process improvement, workflow optimization, and preventing recurring errors
J-18808-Ljbffr