Job Title: Client Care Coordinator
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Location: Reading
Contract Type: Permanent
Hours: Full time, 37.5 hours per week
Salary: £26,976.16
Role Overview
Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care. Join our team as the first point of contact for our clients, handling administrative tasks such as phone consultations, data processing, and reception duties to ensure seamless client care. You will interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.
Team Environment
Work within a supportive team environment alongside clinical and non-clinical colleagues, playing a key role in helping clients make informed reproductive choices. Prior healthcare experience is desirable but not essential, as comprehensive training is provided at our Oxford Regional Treatment Centre.
Application Details
If you are eager to apply your administrative skills in a meaningful way, we would love to hear from you. For more information, please refer to the detailed job description: Job Description PDF.
What’s in it for you?
Benefits
* Financial Reward: Travel reimbursement, up to 5% employer pension contribution, and perks via Blue Light card.
* Career Development: Training opportunities including Mental Health First Aider certification, apprenticeship programs, and career progression.
* Health and Wellness: 24/7 Employee Assistance Programme, Doctor Line for GP consultations, and Mental Health First Aiders.
* Work-Life Balance: Flexible scheduling, Birthday Bonus day off, and family-friendly benefits.
MSI UK is an equal opportunities employer, committed to safeguarding and promoting the welfare of clients and staff, especially vulnerable groups.
Important Notes:
* Applications must include a CV or Resume; otherwise, they will not be considered.
* This role does not offer sponsorship; applicants must have the right to work in the UK from day one.
* Applications are considered as received, and the vacancy may close early once sufficient applications are received.
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