IT Support & Systems Engineer
London, UK. Onsite – 5 days per week in office
Permanent
About TxODDS
TXODDS is a premier provider of ultra low-latency, accurate odds data, fast scores, and innovative betting solutions for the global sports betting industry. With offices in London, Chicago, and Belgrade – and team members working worldwide – we deliver cutting-edge technology and data products that power some of the world's top sportsbooks.
About the Role
We're looking for an IT Support & Systems Engineer to join our Infrastructure & DevOps team. This is a hands-on, foundational role focused on building and maintaining internal IT systems from the ground up. You'll be the go-to person for all things IT in our London office, helping us establish secure, reliable infrastructure and supporting end-users across the business.
What You'll Do:
In this role, you'll take ownership of key responsibilities that help drive team and business success. Your day-to-day will include:
* Setting up and managing laptops, desktops, and AV equipment for the London office
* Installing and configuring hardware and software components across the business
* Building and maintaining secure Wi-Fi and network infrastructure
* Providing responsive technical support to end-users, troubleshooting issues across Windows, Mac, and Linux systems
* Implementing security measures to protect company assets and data
* Managing Office 365, Active Directory, and access permissions across platforms
* Creating and maintaining asset inventories and technical documentation
* Assessing IT needs and recommending upgrades or improvements
* Navigating change management with stakeholders and helping drive adoption of new systems
* Supporting the rollout of foundational IT processes and policies
What You'll Bring:
We're looking for someone with the skills, experience, and mindset to thrive in this role. Ideally, you'll have:
* Proven experience in IT support and infrastructure management
* Strong knowledge of Office 365, Active Directory, and endpoint security tools
* Familiarity with AV systems, laptop provisioning, and access management
* Comfort working across Windows, Mac, and Linux environments
* A proactive, self-starting attitude and ability to work with minimal structure
* Excellent communication and collaboration skills
* Ability to prioritise security and navigate stakeholder resistance with confidence
* Bonus: certifications like CompTIA, A+, Microsoft, or ITIL are a plus
What You'll Get From Us:
At TxODDS, you'll be part of a well-established, technology-first company with ambitious growth plans and a global footprint. You'll work alongside brilliant minds in a culture that's fun, relaxed, and hardworking – where innovation and collaboration are at the heart of everything we do.
We offer a competitive benefits package tailored to your location, and we're happy to share more details during the hiring process.
Interview Process
We like to keep things straightforward and respectful of your time. Most roles kick off with a friendly chat with the Talent Partner, followed by a couple of team interviews to dive deeper into your experience and fit. For this role, there will be a short technical assessment – nothing scary, just a chance to show us how you think.
Equal Opportunities & Data Protection
TxODDS is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive, respectful workplace. If you require any adjustments during the recruitment process, please let us know.
We take data protection seriously. Any personal information shared during the application process will be handled in line with applicable privacy laws.