Your newpany
Are you a highly organised, customer-focused professional with a passion for delivering excellent customer service? My client is looking for a Customer Service Support Officer to join their garages team for four months on a temporary basis.
Your new role
You will be acting as first point of contact.
1. Coordinating with contractors to ensure timely maintenance and repairs.
2. Maintaining accurate records using systems like orchard
3. Promoting equality, diversity, and excellent customer service in all interactions.
4. Administrative duties
5. Managing allocations and supporting collection processes.
6. Possibly supporting and assisting with inspections if required
What you'll need to succeed
7. Strongmunication skills and the ability to provide clear advice
8. Strong customer service and people skills
9. A proactive, detail-oriented approach to problem-solving and service delivery.
10. Confidence in using IT systems and managing records
11. A team player who thrives in a fast-paced, customer-facing environment.
What you'll get in return
Be part of a supportive and dedicated team
Varied role with opportunity to grow and develop