Customer Service & Transport Coordinator Location:
Lutterworth
Hours:
Full-time, Monday – Friday, 07:00 – 15:00
We are looking for a proactive and organised
Customer Service & Transport Coordinator
to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.
Key Responsibilities:
Respond to customer queries via email and phone promptly and professionally
Resolve issues by liaising with internal and external teams
Book and manage transport jobs efficiently
Chase Proof of Deliveries (PODs) to ensure timely records
Maintain and administer the Transport Management System (TMS)
Generate customer reports using Excel and Power BI
What We’re Looking For:
Strong communication and problem-solving skills
Organised and able to manage multiple tasks simultaneously
Proficient in Microsoft Excel, with experience in Power BI a plus
Previous experience in customer service or transport coordination is desirable
Why Join Us:
Daytime hours, Monday to Friday – great work-life balance
Friendly and supportive office environment
Opportunity to develop your skills in transport management and reporting
If you are a reliable, detail-oriented individual who enjoys working in a dynamic office environment, we would love to hear from you!
Apply now and become a key part of our team in Lutterworth.