Who are we?
Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 24,000 employees spanning more than 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden?
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The role
The Business Analyst – Programme & PMO provides the central spine of the Process Optimisation Programme, ensuring structure, coordination and visibility across all divisions. The role exists to connect workstreams, support prioritisation and benefits tracking, and produce clear, high‑quality outputs that enable effective decision‑making at senior level.
What you’ll be doing
* Support development and maintenance of an integrated programme plan across all divisions.
* Track progress, dependencies, risks and priorities across workstreams.
* Ensure alignment and consistency of process and architecture activity across divisions.
* Support opportunity sizing, benefits estimation and prioritisation decisions.
* Build and maintain clear views of value, outcomes and delivery progress.
* Translate complex process and optimisation work into structured, usable outputs.
* Produce high‑quality materials to support senior stakeholder discussions and decisions.
* Support development of a joined‑up view of processes, value streams and architecture.
* Maintain clarity, structure and discipline across the programme as it evolves.
Who we’re looking for
* Experience in programme support, PMO or transformation environments.
* Strong analytical capability, with confidence working with data, assumptions and trade‑offs.
* Experience supporting complex, multi‑workstream initiatives.
* Strong organisational skills, with the ability to manage detail and nuance.
* Ability to work with imperfect or evolving information.
* Experience within insurance or other regulated environments is desirable.
* Curiosity for AI, automation and emerging ways of working.
Qualifications
* Relevant business analysis or programme support qualification is desirable.
* Professional insurance qualification is desirable but not essential.
* Strong written and verbal English, with the ability to communicate clearly.
* Good numeracy skills, with confidence working with figures and prioritisation data.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond
Diversity and Inclusion
At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new
* We support each other, in the small everyday moments and the bigger challenges
* We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Our sustainability promise
We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.