Directorate Support Secretary
University Hospitals of North Midlands NHS Trust
Closing date: 15 June 2026
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Job Overview
Directorate Support Secretary - 30 hours per week
An exciting opportunity has arisen for a highly motivated Directorate Support Secretary to work in the Digestive Disorders Directorate at the University Hospital of North Midlands Trust. Based at the Royal Stoke site, cross-site working at the CDC and County Hospitals may be required on occasion.
Main duties of the job
This post will support the Digestive Diseases Directorate Senior Management Team in ensuring the smooth running of the secretarial processes, specifically supporting the coordination and minuting of departmental meetings, support in collation of evidence required for the departments JAG accreditation, raising purchase requisitions and requests for Waiting List Initiative TI shifts, raising invoice payments, and supporting the Training Centre Manager with the coordination and facilitation of specialist courses.
The post holder will offer support in times of absence to ensure service delivery suffers no disruption. This is an ideal post for someone with secretarial experience looking to work in a small, busy, friendly team.
Key tasks include:
* Liaising with other departments
* Raising invoices and purchase order requests
* Organising an electronic diary and managing room bookings
* Maintaining records
* Taking minutes at departmental meetings
* Operating a bring forward system
* Preparing papers for relevant meetings
* Typing of letters and correspondence
* Supporting the collation of evidence required by JAG
* Supporting the Training Centre Manager with the coordination and facilitation of courses run at UHNM
* Providing support to the Endoscopy Booking Team on occasion
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke‑on‑Trent and County Hospital in Stafford, we are proud to serve around three million people and we’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job responsibilities
The applicant must be extremely flexible both in their approach to work and be able to work as part of a team working towards ensuring all targets and deadlines are achieved within the department.
The post holder is required to provide comprehensive secretarial support to the Endoscopy Departmental Senior Management Team (Head of Operations, Service Manager, Business Support Manager, Senior Operational Services Manager, Clinical Lead, Matron, Lead Nurse for JAG, Unit Managers and Training Centre Manager). This will involve liaising with other departments, raising invoices and purchase order requests, organising an electronic diary, maintaining records, taking minutes at departmental meetings, operating a bring forward system, preparing papers for relevant meetings, typing of letters and correspondence, supporting the collation of evidence required by JAG and supporting the Training Centre Manager with the coordination and facilitation of courses run at UHNM.
Essential Qualifications
* Knowledge of Microsoft Office 365 package including Word and Excel
* Good general education with passes in English and Maths (Grade C or equivalent)
Knowledge, Skills, Training and Experience
* Administration / clerical background
* Transcribing minutes & audio typing
* Ability to work under pressure when issued with deadlines; reliability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospital of North Midlands NHS Trust
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