Overview
Senior CDD Operations Associate at Worldpay, Gateshead, England (hybrid working option available). You will join the Customer Due Diligence team to safeguard the company’s reputation and mitigate financial crime risks by conducting thorough investigations in line with Worldpay policies and risk appetite.
Responsibilities
* Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new business relationships, reviewing customer profiles and ownership structures in line with Worldpay policies.
* Perform ongoing monitoring of existing customer relationships following trigger events or through scheduled periodic reviews.
* Assess sanctions, PEP, and adverse media screening hits, escalating findings where necessary.
* Communicate effectively with internal stakeholders such as Business Development and Compliance teams to ensure smooth onboarding and review processes.
* Ensure CDD reviews meet regulatory standards while maintaining operational efficiency.
* Identify potential risks and discrepancies, escalating issues for further review.
What You’ll Bring (Qualifications)
* 5+ years of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry.
* Extensive hands-on experience handling complex and high-risk cases, including multi-layered corporate structures, offshore entities, high-risk jurisdictions, and PEPs.
* Strong practical knowledge of AML regulatory requirements and due diligence best practices in high-risk cases, including exposure to FCA, FinCEN, MAS, or EU AML Directives.
* Ability to conduct Quality Control (QC) reviews and ensure casework meets internal and external regulatory requirements.
* Ability to interpret financial documents, identify risk indicators, and assess source of wealth/funds.
* Holds a relevant professional qualification, such as ICA Advanced Certificate/Diploma in AML or Financial Crime, ACAMS, or CFCS.
* Strong written and verbal communication skills, with the ability to clearly present risk findings to stakeholders and justify risk-based decisions.
Nice to have
* Experience conducting due diligence on high-risk customer types or regulated gaming/gambling firms subject to enhanced scrutiny.
* Familiarity with merchant acquiring and payments.
* Experience with CDD/KYC platforms such as Orbis, Fenergo, Actimize, or Salesforce.
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