Network Engineer | £45,000 - £55,000 + bonus | MSP
Holding an ACTIVE Palo Alto certification is essential for this position.
We are currently working with a fast-growing, technology-led MSP. As part of their continued expansion, they’re looking for a Palo Alto-focused Network Engineer to join their driven Engineering team.
You’ll provide Level 2 & Level 3 support across customer environments, focusing heavily on Palo Alto technologies. This includes troubleshooting complex issues, implementing changes, and ensuring optimal performance of network security infrastructure.
What you'll be doing:
* Lead technical onboarding for new clients (configurations, VPNs, monitoring, documentation)
* Manage and support Palo Alto security platforms across multiple environments
* Proactively identify and resolve network/security issues end-to-end
* Perform upgrades, patching, and ongoing optimisation
* Work within SLA-driven managed service environments
* Act as an escalation point for complex incidents
* Mentor junior engineers and contribute to knowledge sharing
* Support continual service improvement initiatives
What you'll need:
* Strong hands-on experience with Palo Alto Networks (NGFW & security platform)
* Proven background in network infrastructure (routing, switching, firewalls)
* Excellent troubleshooting skills across network/security environments
* Experience with monitoring tools (e.g. SNMP, Zabbix or similar)
* Familiarity with ITIL-based support environments & SLAs
* Strong communication skills (technical + customer-facing)
* Solid understanding of networking and security fundamentals
Certifications:
* Current PCNSE (or equivalent Palo Alto certification) – essential
* Additional Palo Alto certifications – highly desirable
Desirable:
* Experience with Prisma Access / SASE solutions
* Exposure to SD-WAN, ideally within Palo Alto environments
* Knowledge of modern, cloud-delivered security architectures
* Please apply now for immediate consideration!