Job description
Overview
We are seeking a charming and charismatic individual to join our team of absolute Badgers This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced environment.
As host/hostess, you will play a crucial role in delivering exceptional guest services and ensuring a memorable dining experience for our guests.
Responsibilities
* Provide excellent customer service by greeting guests warmly and attending to their needs throughout their visit.
* Promote & sell our F&B facilities to guests checking into the hotel & encourage them to book tables.
* Use OpenTable booking system to take table bookings for guests.
* Collaborate with kitchen staff to ensure timely food delivery and address any guest concerns promptly.
* Spend time talking to guests to help create an experience for our customers.
* Support team members as needed.
Requirements
* Previous experience in a restaurant or hospitality setting is preferred but not essential.
* Confident, Personable and friendly personality.
* Sales driven
* Organised and capable of using booking systems.
* A friendly demeanour with a passion for providing outstanding guest services.
* Ability to work collaboratively within a team while also being proactive in assisting guests.
* Flexibility to work various shifts, including evenings and weekends as required.
Join us in creating delightful experiences for our guests while developing your skills in the hospitality industry
Job Type: Full-time
Pay: £12.21-£13.50 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person