Senior Property Manager - Block Management Due to continuing growth, our client is looking to strengthen their team with a Senior Property Manager, tasked with caring for circa 700 units. They are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being micromanaged and overloaded with thousands of units. They need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too would be a plus. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio.Attend and prepare for regular meetings with residents/directors.Conduct routine inspections and schedule maintenance.Chair and minute meetings as appropriate and take actions resulting from these.Budget and financial control - our client's system is a big help with this.Build and maintain relationships with all stakeholders.Resolving of queries received on the portfolio.Helping to acquire new business (where commission can also be earned).Assisting with complaints handling (thankfully they don't get many at all but can't always please everyone!). Our client is very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. They excel because their focus is on customer service, so they keep unit numbers per Property Manager lower than any other agent, ensuring each block gets a good level of attention, their staff aren't overworked and reducing complaints. They aren't a national agent and will never be as the service is never close to that of a good, local agent. They're in the process of moving to new offices in Castlefield, having outgrown their current office quicker than expected. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting)Effective numeracy and data entry skillsExperience in handling cladding replacement work/building safety fund applicationsExcellent interpersonal skillsAbility to maintain a high level of accuracyAbility to meet deadlines and grasp the urgency of departmental activitiesExperience in managing staffTPI level 3 Personal Skills/Attributes: Maintaining strict confidentialityDemonstrate sound work ethicsFlexibilityBe assertive and dynamicBe deadline drivenMaintaining relationships with all stakeholdersCan work independentlyProblem analysis and solvingProfessionalismFull drivers licence and ideally own car A Little More About Our Client They have grown considerably in the last five years but have done so carefully, choosing their clients and setting reasonable fees - they don't low ball to win business. They also aren't afraid of offloading impossible clients; they put their own people and their well being first. They are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve their services and the work environment of the team. If that sounds interesting, then please apply!