About DELIVER:
DELIVER (www.deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle—People, Planet, and Profit—we connect top retailers and vendors in commerce and supply chain sectors.
We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion. Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world.
Job Title: Delegate Account Associate/ Executive
Reports to: Delegate Director
Contract: Full Time/ Permanent
Location: Global - Full remote
Salary package: 30,000 GBP base salary + uncapped quarterly commissions + up to 30% on target bonus
Role Summary:
* Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry.
* Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination.
* Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI.
* Role split: 50% delegate acquisition and 50% account management (delegates & sponsors)
Responsibilities:
* Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services)
* Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations
* Ensure accurate and timely update of the CRM and daily pipeline reporting
* Build and sustain long-lasting relationships with the global retail community
* Assist delegates in their travel arrangement and refund
* Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services
* Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services
* Work in partnership with the Sales team to impress our sponsors with your account management
* Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience.
Requirement and Skills:
* 1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales
* Native or bilingual proficiency in English
* At ease in international environments
* Strong communicator & people person
* Dynamic with high positive energy
* Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day
* Comfortable interacting with C&D level people with a good understanding of social etiquette
* Successful in building rapport and trust
* Results driven
* Organised and able to prioritize workload with competing priorities and deadlines
* High ability in rigorously using CRM systems (daily updates, workflows and reports)
* Experienced in using LinkedIn and B2B lead generation solutions
* High speed cable internet access in a quiet workspace
* Open and eligible to global travel several weeks per year
Some of Our Benefits:
* Full remote
* 35 hours a week: 09:00 - 17:00 UK time, Monday - Friday
* Generous annual leave policy: 8 weeks / 40 days of Paid Time Off days including bank holiday
* Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally)
* Monthly Work From Home allowance
* Pension contribution
Important to Note:
We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements !
Kindly make sure to complete the "Brain"/ reasoning part of the required compatibility test via this link: https://afir.st/7kmMQDuP6KciMKMA (going through the other 2 parts of the test is not required), in order for your application to be considered.
Thank you :)