Customer Sales Consultant
Inbound | Phone, Email & Live Chat
Leigh-on-Sea, Essex
£25,000 basic + £210 monthly bonus (first 6 months) + uncapped commission
Are you someone who enjoys guiding customers to the right decision, rather than pushing a hard sell?
We’re looking for confident, personable sales professionals to join a customer-focused environment where conversations are warm, inbound and needs-led. Customers contact you because they want help — your role is to listen, advise, and recommend the right solution.
This role suits people who thrive on targets and performance, but prefer a consultative, soft-sale approach.
What you’ll be doing
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Handling inbound enquiries via phone, email and live chat
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Understanding customer needs and recommending suitable options
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Confidently handling questions and objections in a calm, professional way
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Identifying opportunities to upsell or add value where appropriate
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Working to individual and team performance targets
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Delivering a consistently friendly, reassuring and trustworthy experience
Who this role is perfect for
We’re open to people from a wide range of backgrounds, including:
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Telephone-based sales or customer service
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Estate agency or property sales
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Recruitment or resourcing roles
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Retail, hospitality or face-to-face sales
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B2B or B2C sales environments
If you’re good with people, comfortable discussing money or decisions, and motivated by performance — we want to hear from you.
What you’ll need
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Experience in a sales or customer-facing environment
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Confidence working to targets and KPIs
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Strong objection handling skills
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Excellent communication and rapport-building ability
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A professional, likeable telephone manner
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Comfortable multitasking across systems and channels
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Proactive, solution-focused mindset
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A genuine desire to help customers make informed decisions
(Experience in regulated or compliance-led environments is a bonus, but not essential.)
What’s on offer
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£25,000 basic salary
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£210 monthly bonus (guaranteed for the first 6 months)
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Uncapped performance commission
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Structured training and support
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Clear progression opportunities for high performers
Why people enjoy this role
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Customers come to you — no cold calling
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Conversations are advisory, not aggressive
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You’re rewarded for doing the right thing for the customer
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Performance is recognised and genuinely uncappe
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Send your CV now to be considered for this fantastic new opportunity.
Send your CV now to be considered for this fantastic new opportunity