Regional Voids Lead - Permanent, Full-time position (37.5 hours) – Beeston, Nottingham (hybrid) – £38,443 - £40,466
Overview
Role: Lead on Void Property management across the East Anglia region. Reports to the Head of Region. Utilize strong administration skills to collaborate with colleagues and stakeholders to improve performance and speed of delivering homes to new customers.
Responsibilities
* Undertake a review of the scope of works submitted, verify SOR codes used and raise the necessary works orders.
* Run weekly meetings with stakeholders to ensure progress is on track and to iron out any issues.
* Escalate key themes to enable a review of processes and address delays in key times.
* Carry out day-to-day duties including reviewing work requested, raising and authorising works orders, and liaising with contractors and internal departments.
* Work with partnering contractors, in-house contractors, external agencies and other departments to ensure void works are delivered and maintained at agreed levels according to Metropolitan Thames Valley policies and contractual agreements.
What You’ll Need To Succeed
* Experience of working with different teams and ability to coordinate actions
* Ability to understand technical or complex information and link to SOR codes
* Experience in scrutinising information to ensure budget spend is allocated correctly
* Able to constructively challenge colleagues and support the Head of Region to ensure the best turn around times are achieved
* Able to build and sustain working relationships with key stakeholders
* Must be self-motivated yet able to work collaboratively with colleagues in other teams to improve service effectiveness
#J-18808-Ljbffr