Assistant Manager – Cotswolds Outlet – Tewkesbury
37.5 hours per week at Ben Sherman Cotswolds Outlet, Tewkesbury.
Purpose of the role
Assist the store manager in driving consistent improvement to sales, KPI’s, and all other areas of measured success. Recruit, retain, motivate, and develop the team to achieve store success. Maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights customers every time.
Responsibilities
* Achieve sales targets by demonstrating passion for the product and the brand.
* Provide accurate information about our product to the customer, including features, benefits, and stock availability.
* Promote our multi‑channel shopping options to ensure maximum customer satisfaction.
* Provide an inviting and welcoming atmosphere for our customers.
* Process sales transactions with care and in line with company guidelines.
* Demonstrate flexibility in order to meet the needs of the store.
Key Skills and Experience
Essential:
* Customer service focused.
* Sales and target driven.
* Excellent visual merchandising skills.
* Commercial awareness.
* Good communication skills.
Desirable:
* Good IT skills.
* Experience of managing poor performance.
* Experience of working in a premium fashion brand.
Skills
Retail Management – Assistant Manager
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