Print Account Manager – Derby Are you an experienced print professional with a passion for delivering exceptional customer service and managing complex print projects? Join our established print team in Derby as a Print Account Manager, where you'll play a key role in estimating, advising, and processing high-quality print solutions. What You'll Be Doing: Interpret customer briefs and print requirements for complex jobs, identifying specifications and the most effective production methods. Manage selected print projects from enquiry to invoice, ensuring timely and accurate processing to meet SLAs. Act as the main point of contact for a portfolio of Business Print Customers. Support monthly invoicing routines and ensure all procedures are completed on time. Maintain and update Horizon ECI and Primo MIS systems. Collaborate with internal teams and external suppliers to ensure smooth operations and outstanding service. Mentor and support team members in systems, processes, and procedures. Recommend process improvements to enhance customer satisfaction and profitability. Uphold data confidentiality and compliance with company policies and regulations. What We're Looking For: Proven experience in print and design. Strong planning and organisational skills. Proficiency in IT, especially Excel and Word. High attention to detail and excellent communication skills. Calm under pressure, proactive, and a strong team player. Ambitious, self-motivated, and customer-focused. A genuine desire to exceed client expectations.