We have a part-time Customer Advisor opportunity to join our Pavers team in the Hereford Garden Centre on a 4 hours per week contract. You'll need good availability as the role will include a mixture of weekend and weekday working.
Day to Day Responsibilities as our Customer Advisor
* Deliver exceptional customer service
* Advise customers on shoe care and accessories to complement their needs, achieving daily KPIs in the process
* Be self-aware, being able to question, learn, and take responsibility for yourself
* Be a team player, maintaining a friendly, engaging, and positive attitude
* Support the maintenance of store standards, product placements, and stockroom
Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a 'can do' attitude, a passion for great customer service, and enjoy working in a fast-paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to complement a customer's needs, offering genuine, honest, and knowledgeable advice on our products. You could have previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviors are a must.
Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
Compensation and Benefits
£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour). Once you complete the required retail induction PaSS stages, your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour).
* Generous Staff Discount scheme, some of which can be shared with your family and friends!
* Holiday Entitlement which increases with service.
* Company Contribution Pension
* Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
* Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes
* Access to wellbeing and financial support through RetailTRUST
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