Service Lead
Health and Social Care Sector
Ilkeston, DE7 8XW
£26,294 per annum
Full-time, Permanent
Real Life Options provide support to people with autism, learning disabilities, and complex needs.
Due to an increase in service delivery hours, we have an exciting opportunity for a full time Service Lead to join our team in Ilkeston. We are looking for someone with supervisory experience to act as a role model for our staff teams and to be responsible for the day‑to‑day running of the support service.
Responsibilities
You will be required to provide on‑call duties on a rota basis, attend and participate in team meetings and service user reviews, ensure medication procedures are in place and service users are supported appropriately. You will undertake specified managerial responsibilities that contribute to overall management of the support services.
We deliver creative, dynamic and person‑centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies. You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan.
The role covers support with all our residents, so we are looking for applicants with experience in working with people with mental health and challenging, complex behaviour.
Working in this role you would need to be resilient, have an open mind, and have a non‑judgmental approach, so this would appeal to people who share a real interest and have experience in complex care.
Qualifications
Experience needed:
* Demonstrable track record of working with people with learning disabilities in a supported living and enabling environment.
* Commitment to the principles of community care.
* Understanding of development needs of adults with a learning disability (social, personal, physical, occupational, and leisure).
* Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities and complex needs.
Why Join Us?
* Minimum of 28 days paid holiday a year, including bank holidays (pro‑rata for part time staff).
* Accredited training giving you the knowledge and skills to deliver a first‑rate job – develop professionally through training, mentoring, and a strong support network.
* An employer contributory pension scheme.
* Work in a collaborative, values‑led environment.
Additional Benefits
* Health cash plan (for full/part‑time contracted hours).
* £10,000 life cover.
* A free Employee Assistance Programme (including a medical helpline, telephone and face‑to‑face counselling, debt, financial and legal information).
* A reward gateway with access to discounted goods and services.
* Cycle to Work scheme.
* Financial wellbeing scheme.
* Refer a Friend Incentive Bonus (terms and conditions apply).
* Recognition initiatives.
Desired Skills
If you can circle 6 or more of the following skills, then you could be the person we are looking for:
* Honest
* Good communicator
* Strong values
* Flexible
* Passionate
* Self‑motivated
* Reliable
* Caring
* Inclusive
We are keen to recruit someone with the right values and behaviours for the role. Our values are Respect, Honesty, Responsibility, and Excellence.
Real Life Options is an equal opportunities employer. We seek to recruit, train and promote the best person for the job and to create a working environment free from unlawful discrimination, victimisation and harassment. If you have a disability, a learning difficulty, a medical condition or individual need that may affect your performance in selection, we will make reasonable adjustments to our processes to enable you to perform at your best.
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