Strategic Account Manager
Location: Hybrid (East Midlands & Home) with UK travel
Package: c£60,000 + up to 25% bonus + £5,500 car allowance or electric company car + private medical + 25 days holiday + 10% pension
Lead Strategic Growth in a Fast-Moving Wholesale Environment
Our client is a leading name in the wholesale distribution sector, currently undergoing an exciting transformation. With major investments in digital innovation and operational excellence, they are seeking a commercially driven Strategic Account Manager to lead and grow relationships with their key national accounts. Whilst there aren’t any direct reports within this role, you will act as a mentor for a team of account managers.
This is a high-impact role for a strategic thinker with a deep understanding of wholesale supply chains, operational dynamics, and commercial performance.
What You’ll Be Doing
* Take full ownership of a high-value customer portfolio, managing commercial performance, profitability, and long-term retention.
* Build trusted strategic partnerships with C-suite and senior stakeholders across key accounts.
* Develop and execute account plans aligned with client goals and the broader wholesale strategy.
* Leverage data from tools like Salesforce and Power BI to drive insight-led decisions and prepare impactful business reviews.
* Identify and deliver new business opportunities within existing accounts to drive incremental growth.
* Lead and resolve escalations, ensuring a best-in-class customer experience and protecting customer loyalty.
* Act as the voice of the customer internally, influencing product development, service enhancements, and commercial decisions.
* Partner with internal stakeholders, including Supply Chain, Sales, Marketing, and the Insight & Analytics team, to deliver seamless, strategic solutions.
* Provide commercial leadership to the Account Support Management team, aligning efforts and setting priorities for wider account servicing.
Ideal Candidate Profile
* Proven experience in strategic account management within a wholesale or product-led environment.
* Demonstrated success in managing account-level P&L and driving commercial outcomes.
* Strong operational understanding of wholesale supply chain businesses.
* Confident working with senior stakeholders and aligning cross-functional teams.
* Commercially curious, data-driven, and improvement-focused.
* Experience with Salesforce and/or Power BI is advantageous.
Ready to shape the future of wholesale strategy?
Apply now to lead strategic partnerships and drive commercial success in a dynamic, growth-focused organisation.