Overview
Join to apply for the Customer Team Member role at Blakemore Trade Partners.
Role overview: Customer Team Member (18+) SPAR Long Sutton.
Hours: 16 hours per week, more when needed. Various shifts available between 7am and 11pm.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Long Sutton, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service through our principles: Brilliant Basics, Moments of Wow, Food for later and Food for now.
Responsibilities
* Customer Service
o Greeting customers in a friendly and welcoming manner.
o Answering customer inquiries about products and services and assisting customers in finding items.
o Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
o Upselling selected products and highlighting multi-buy offers to support sales at the Long Sutton SPAR store.
* Store Operations
o Handling stock, checking deliveries, stocking shelves, maintaining a clean and organised sales floor, and rotating stock to ensure freshness and timely expiry dates.
o Completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as required.
o Adhering to all company policies and procedures.
Key Skills/Knowledge
* Previous experience in a similar role and/or industry is preferred.
* Reliably follows instructions and procedures with excellent attention to detail.
* Some understanding of the legislative responsibilities of a retail environment and the ability to assist with adherence.
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
* Experience of using a ‘Challenge 25’ policy is desirable.
* Keen and enthusiastic approach to working both in a team and independently.
* Previous cash handling experience is preferred but not essential.
What’s in it for you?
* Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
* Development of skills and capability in a supportive and diverse culture.
* Outstanding training and development.
* Hands-on experience in a high-volume, fast-paced convenience store.
* Generous staff discount in SPAR stores (excl. Alcohol & Cigarettes).
* Proactive promotion of internal candidates.
* Paid breaks and free tea & coffee.
* Early access to pay through ‘EarlyPay’.
* 24/7 access to payslips and rotas via HR/Payroll portal.
* Wellbeing support including emotional support, counselling, legal and financial advice.
* Company Pension Scheme and NEST pension.
* Company life insurance worth 1 x annual salary and 6 x annual salary with Company Pension.
* Cycle to work scheme and Long Service Awards.
Other information
We are a dynamic retail, wholesale and foodservice business committed to delivering exceptional customer experiences. The company owns 245 SPAR convenience stores and employs over 5,000 people, with a turnover of £1.3 billion.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail SPAR jobs (inc Greggs/Subway) – Customer Team Member.
Contract type: Permanent. Hours: 16 hrs p/w (may be more when needed). Salary: Up to £12.25 per hour (depending on age).
Benefits: Staff Discount, Staff Lottery, Company Pension, Savings Scheme, Long Service Awards, Cycle to Work, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities.
Closing date for applications: 14th October, 2025.
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