Vacancy Type Permanent/Full Time Location Blackburn Office Job Profile Job Profile document Job Summary The function of the Partner Support Coordinator is to manage faults between various external suppliers and managing the relationship between them and the customer. So working independantly as well as, part of a team, the role responsible for tracking and linking the actions of internal departments as well as suppliers and communicating with our Customer throughout the lifecycle of the fault ticket. The responsibility to escalate also falls to this role. Hours per week 37.5 About Us An exciting past, a secure future Founded in 1991, Maintel became AIM listed in 2004. Significant organic growth continues to spearhead our success, feeding the expansion of our global footprint and additional capabilities to support the requirements of almost 7,000 customers. Operating across four locations in the UK, our team of over 500 people has been bolstered by the acquisition of key enterprise technology providers that complement our core proposition. Technology leaders Maintel's expertise encompasses unified communications, contact centre solutions, workforce optimisation, local and wide area networking and security, mobile and voice services and managed print services. By combining skills and technologies from vendor and carrier partners with the capabilities of our in-house experts, Maintel provides complete end-to-end services, delivered on-premise or in the cloud. Benefits 25 days holiday raising to 28 with service, Company Pension and Group income protection. Please see the attached Role Profile for the full list of benefits.