Job Description
My client is looking for a commercially driven General Manager to take full ownership of a regional operation—leading performance, growing revenue, and building a high-performing field team.
This is a hands-on leadership role for someone who thrives on accountability, enjoys being close to customers, and knows how to turn operational activity into real commercial results.
You will be responsible for:
Driving Regional Growth
* Own and deliver regional revenue and growth targets
* Increase service, van jobs, and supply-only revenue
* Build and convert a strong pipeline of new business opportunities
Customer Growth & Account Management
* Develop and manage key regional accounts (top 10–20 customers)
* Build strong, lasting relationships through regular engagement
* Identify upsell and cross-sell opportunities across existing customers
* Actively win new business through structured outreach and site visits
Leading & Developing Your Team
* Manage, coach, and motivate a team of field engineers
* Drive productivity, utilisation, and performance
* Run regular 1:1s and build a strong, positive team culture
Delivering Outstanding Customer Experience
* Ensure consistent, high-quality service across all interactions
* Balance commercial focus with long-term relationship building
* Represent the business with professionalism and accountability
Operational Leadership
* Maintain strong control of regional operations and performance metrics
* Delegate effectively to protect time for leadership and growth
* Drive structure, discipline, and continuous improvement
What Success Looks Like
* High engineer utilisation and strong daily job volumes
* Growth in regional revenue and customer spend
* Consistent new business wins
* Engaged, high-performing team with low attrition
* Strong customer retention and satisfaction
What We are Looking For
* Proven experience in a commercial, regional, or operational leadership role
* Strong background in account management, business development, or sales growth
* Experience managing field-based teams or engineers
* Engineering background required, with hydraulic or heavy plant knowledge highly preferred
* A natural relationship builder with a proactive mindset
* Comfortable balancing strategy and day-to-day operations
Why This Role?
* Full ownership of your region and its performance
* A blend of leadership, commercial growth, and operational control
* The opportunity to build something, not just manage it and be part of a very fast growing business
* A fast-paced, results-driven environment where impact is visible