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Installation / service manager

Milton Keynes
Enlist Solution
Service manager
Posted: 4 May
Offer description

Location: Milton Keynes

Job Type: Full time, Permanent

Develop a strategy to underpin the growth of profitable sales in the company’s service/maintenance and installation operations.

Work with UK Sales to drive sales of service and maintenance contracts to key customers.

To develop a network of subcontractors geographically located throughout the UK to carry out all the company’s service/maintenance and installation contracts.

Complete responsibility for all service/maintenance and installation work from receipt of sales order to client sign off.

Responsibilities

* Participate or, where appropriate, lead in the generation of the profitable sales of service/maintenance contracts to key customers

* Develop a network of subcontractors geographically for all the company’s service/maintenance contracts and installations

* Assist and advise in the development and provision of technical service support networks for the company’s overseas subsidiary companies and distributors

* Fully manage subcontractors, inclusive of all training requirements

* Liaison with site contacts

* Project management for all roll out programs, which require installation

* Price negotiation

* Liaison with internal sales

* Monthly reporting for cost analysis and delivery performance

* Site surveys and specification for installations

* Develop call out procedures for all service/maintenance contracts

Requirements

Experience/Qualifications required:

* 5-10 years within a similar contract’s role

* Sales experience of service/maintenance agreements

* Experience of outsourcing for service/maintenance agreements

* Project management experience

* Communication with customer/site contacts

* Knowledge of on-site H&S requirements

* Ability to read and understand site drawings

* CITB certified

* Clean Driving licence

* PC skills (Microsoft Office, MS Excel)

Personal Characteristics:

* A professional individual with excellent organisational skills

* Able to communicate effectively with external contacts

* Able to demonstrate good negotiation skills

* A good internal communicator and team player

* Ability to work under pressure within a fast-paced environment

* Dynamic and energetic

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