Positions have arisen for two Student Fees Administrator’s to work for a London based University. The roles will support with student enrolment and work with the University records systems.
Job responsibilities include:
* Handle all forms of billing-related queries, including instalment plans and tuition fees, ensuring timely and accurate responses
* Assist with the financial transactions process, utilizing systems such as Oracle, Microsoft applications, and Excel
* Process and generate invoices accurately and efficiently
* Authorize and update the billing log regularly to ensure all transactions are accurately recorded and tracked
* Manage a high volume of emails and administrative tasks in accordance with University policies
* Ensure compliance with administrative protocols and guidelines
* Manage and resolve queries through email and phone
* Record all interactions and resolutions using Outlook and Excel for tracking and reporting purposes
* Perform basic finance calculations as needed to support billing and payment processes
* Support and reconcile any irregular student payments, ensuring discrepancies are addressed promptly
Candidate Profile:
* Experience of large financial systems (Ideally Oracle or Banner)
* Experience of student record systems
* Higher education experience
* Able to work accurately and to deadlines
Agency Reference Number: J80814
Salary:£18 to £20 per hour PAYE
Hours:35 hours per week
Hybrid work: 3 days a week working from home
Duration: 6 months
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
#J-18808-Ljbffr