Join to apply for the JCB Parts Advisor role at Dennison Commercials Ltd.
Job Role: Dennison JCB has an exciting opportunity for a Full-Time Parts Advisor. This position is based at our Dennison JCB Depot in Ballyhartfield, Templepatrick. Core hours are Monday to Friday, 08:30 to 17:00, with some flexibility required outside these hours due to operational needs.
As an equal opportunities employer, Dennison JCB welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion, or disability.
Key Duties & Responsibilities
* Fulfilling enquiries and orders from retail customers and our workshop via telephone, face-to-face, email, etc.
* Proactive selling and upselling of JCB parts to existing and new customers, building customer relationships.
* Maintaining an efficient stock control system.
* Goods inward stock handling, ensuring all goods are received, checked, and stored accurately.
* Parts picking from stores and conducting stock inventory management.
* All administrative duties related to parts ordering and returns.
* Managing parts warranty and return claims within specified timeframes.
* Ensuring the Parts Department operates efficiently.
* Meeting customer demands with correct solutions.
* Performing ad hoc duties as required.
Required Criteria
* Experience in or knowledge of the plant or agricultural industry.
* Ability to work as part of a team and communicate effectively at all levels.
* Accountability and a full driving licence.
* Self-motivated, proactive, and able to work independently.
* Highly organized with effective prioritization skills.
* Willingness to adapt to changing business needs.
Desired Criteria
* Relevant parts experience, preferably within a franchised dealership.
* Experience with attachment sales is advantageous.
* Computer literacy and experience with stock control systems are desirable.
Company Overview
Join Dennisons, a family of businesses with over 50 years of excellence in the commercial vehicle industry, including Volvo truck sales, rentals, bodyshop services, and parts supplies. Our recent expansion into Dennison JCB reflects our commitment to growth and innovation.
We offer a diverse, dynamic work environment with a focus on customer satisfaction, ethics, family values, and employee development. Benefits include competitive pay, holiday entitlement, pension schemes, healthcare, retail discounts, on-site parking, ongoing training, and career growth opportunities.
Additional Information
Salary: Not disclosed.
Seniority level: Entry level.
Employment type: Full-time.
Job function: Management and Manufacturing.
Industry: Motor Vehicle Manufacturing.
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