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Crisis recovery worker

Ashford (Kent)
Mental Health Matters
Recovery worker
Posted: 12 August
Offer description

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Salary: £25,958 with progression to £28,662 per annum (Pro-rata)

Hours: 25 hours/5 days per week - 6.00pm to 12:00am or 12 hours/2 days per week

Contract Type: 25 hours - Fixed term until 31st March 2026 or 12 hours - Permanent

Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs? If so, this could be the role for you!

We are seeking experienced, compassionate, and organized individuals to provide high-quality, recovery-focused support to clients with mental health needs, including learning disabilities, physical health issues, and substance misuse, while promoting independence and social inclusion.

Job Purpose: To manage teams within MHM's Community Matters services, ensuring high-quality service delivery to clients.

Duties include:

1. Deliver emotional support, advice, and guidance via face-to-face, telephone, and video interactions.
2. Assess situations to determine risks and clients' needs.
3. Make decisions under pressure while communicating effectively.
4. Accurately record contacts, visits, and calls on electronic systems.
5. Work in line with performance targets and contractual requirements, providing data and case studies as needed.
6. Participate in individual risk assessments and reviews.
7. Develop and implement action and safety plans to meet individual needs.
8. Encourage clients to recognize, understand, and manage factors affecting their mental well-being and physical health.
9. Collaborate with partners and external agencies to meet clients' needs and ensure safety and service delivery.

Please see the attached full job description. There is potential for this position to be extended to a permanent role after the fixed-term contract.

About us:

Mental Health Matters is a national charity providing innovative mental health support. Our organization values people-focused approaches, both for our workforce and those we support, aiming to make positive impacts and improve mental health across communities.

What we offer:

* Competitive salary with annual reviews
* 25 days annual leave plus bank holidays, increasing with service
* Enhanced sick pay
* Workplace pension scheme
* Flexible working arrangements
* Wellbeing resources including EAP, Virtual GP, and more
* Life assurance and free will writing service
* Discounts via Blue Light Card and Charity Workers
* Access to Tickets for Good
* Employee recognition schemes
* Induction, personal development, and career pathways support

How to apply:

Apply via our online form, answering all mandatory questions and attaching a personal statement demonstrating your suitability. We are committed to diversity and inclusive hiring practices. For an informal chat, contact Zoe Williams.

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