Marketing Automation Specialist
* Location: Epsom
* Hybrid: 2 days office/3 at home (100% office based for first 4 weeks training)
* Contract: 12 months FTC
* Must be a car driver
* Salary: Dependent on Experience
The Role
We're looking for a Marketing Automation Specialist to join our clients' Marketing team. In this role, you'll support the delivery and optimisation of customer communications across multiple digital channels, helping make smarter, data-driven marketing decisions.
You’ll play a key role in analysing campaign performance, uncovering insights, and identifying opportunities to continuously improve how they engage with their customers.
What You’ll Be Responsible For:
* Supporting the planning and execution of automated customer communication campaigns across digital channels
* Monitoring campaign performance against commercial, customer experience, and regulatory metrics
* Analysing data and producing insightful reports to guide business decisions
* Enhancing digital communication channels (e.g. personalised content and product videos)
* Collaborating with internal teams, external agencies, and wider groups stakeholders
* Assisting with the development of marketing collateral and promotional materials
* Ensuring brand consistency and alignment across all communications
* Supporting ad hoc projects aligned with business priorities and regulatory requirements
What We're Looking For
Skills & Experience
* Experience in a marketing or communications role with a strong focus on campaign analysis and reporting
* Advanced analytical skills with the ability to turn data into actionable insights
* Strong Microsoft Office skills (particularly Excel and PowerPoint)
* Experience working in a regulated environment (ideally with FCA awareness)
* Ability to work across multiple stakeholders, including international teams
Attributes
* Customer-first mindset with a passion for improving communication
* Strong attention to detail and organisational skills
* Excellent communication and stakeholder management abilities
* Proactive, curious, and eager to continuously improve
* Comfortable working with large datasets and presenting insights clearly
* Adaptable and able to thrive in a fast-paced environment
Office Angels is an equal‑opportunities employer. By applying for this role, your details will be submitted to Office Angels.
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