Telephonist Wanted – Join Our Growing Taxi Team
Location: Working in our Belper office
Hours: Evenings & Weekends - Between 4pm & 2am
Salary: To Be Discussed
* We're a busy, expanding local taxi company looking for a friendly and reliable Telephonist to join our team. If you have a background in customer service and thrive in a fast-paced environment, we want to hear from you
Key Responsibilities:
* Answering incoming calls and booking taxis using the iCabbi dispatch system
* Providing excellent customer service over the phone
* Coordinating with drivers and dispatch to ensure prompt service
* Handling a range of enquiries and resolving customer issues politely and efficiently
What We're Looking For:
* Previous experience in customer service or a call-handling role
* Clear and confident phone manner
* Good local knowledge (or willingness to learn)
* Strong computer skills and ability to multitask
* Calm, reliable, and able to work under pressure
Why Join Us?
* Friendly, supportive team
* Growing company
* Flexible shifts available
* On-the-job training provided
Help keep the town moving — become the voice of our taxi service
Job Types: Part-time, Freelance
Pay: £250.00-£1,000.00 per month
Ability to commute/relocate:
* Belper DE56 1HE: reliably commute or plan to relocate before starting work (required)
Experience:
* Icabbi: 1 year (required)
* Microsoft Excel: 1 year (preferred)
* Customer Service: 2 years (required)
Language:
* English (required)
Work Location: In person