We are looking for an enthusiastic person to join our Business Support team. This team provides administrative assistance across the entire Practice in a variety of ways.
Job Description
To oversea the reception area, deal with all incoming telephone calls and visitors to the office. Provide administrative support to the Office Manager and Practice Manager, Directors, engineers, and technicians. Provide administration support with tenders, competitions, and submissions.
Duties and Responsibilities
Reception/Administration
* Answering telephones - first point of contact
* New business
* Processing incoming/outgoing mail
* Taxis/Copy shop inputting
* Stationery/Office supplies
* Maintaining PPE
* Organising CPD lunches
* Greeting visitors and providing refreshments
* Logging and monitoring new work enquiries
* Converting jobs in Workspace (project management system)
* Maintaining filing systems
* General administration and office tasks
Administration
* Job conversions
* Invoicing, managing fee charts and project owner reports
* Weekly won system checks
* Spec lists
* Assisting a section of engineers and technicians
* Assisting with ad hoc duties
Administration Department Tasks/Competitions
* Cube store - physical & electronic
* Archiving - physical & electronic
* Collating information for submissions
* Assisting Office Manager and Senior Management with submissions, if required
* Providing Design Team Leaders with PQQ/Tender information in requested format
Skill Requirements
* A good understanding of Microsoft Word and Excel
* An organised approach and good time management skills
* Good communication skills
* The ability to work well as part of a team
* Computer literacy and good typing skills
* A good level of English spelling and grammar
* Accuracy and attention to detail
* Ability to use own initiative but also know when matters need to be referred to a supervisor
Key Relationships
Internal
* Practice Manager
* Office Manager
* Directors
* Engineers
* Technicians
External
* Suppliers
* Architects
* Consultants
* Clients
* Contractors