Job Description
Job Title: Solutions Engineer
Location: South West, UK
Type: Full-time
Salary: £55-65,000
About the Company
A UK-based SaaS company that supports essential industries is seeking a talented Solutions Engineer to join its growing team.
About the Role
This is a hands-on, client-facing role ideal for someone with a technical background and experience in software implementation. The position involves configuring a complex platform, integrating with external systems, and ensuring enterprise clients get maximum value from their investment.
Key Responsibilities:
Implementation & Configuration • Gather and scope client requirements to configure the platform accordingly • Document any functional gaps and communicate with internal development teams • Create and maintain technical documentation to support delivery and ongoing use
API & Integration • Support and advise clients on integrating third-party systems (e.g., ERP, GIS, compliance tools) • Build reports and dashboards to reflect operational data and meet business requirements • Ensure seamless data flow and stable integration between systems
Collaboration & Communication • Partner with internal stakeholders (Product, QA, Development, Support) to deliver tailored solutions • Participate in the creation of test plans for implementations • Clearly communicate technical concepts to both technica...