1. Luxury Interior Design/Furniture Company | Office Based - Accrington
2. Manage online customers with trading terms and commercials
About Our Client
My client are an outstanding business within Interior Design/Furniture, with a focus on innovation and excellence. They are committed to delivering quality products and services while fostering a supportive working environment.
Job Description
Account Management: Build and nurture long‑term relationships with a portfolio of online retail customers - primarily independents and interior designers with online storefronts.Upholding Standards: Monitor and address breaches of trading terms, marketing guidelines, brand representation, and online presentation.Setting Expectations: Clearly communicate the standards and criteria required to retail Company's products online.Guidance & Support: Provide coaching, advice, and structured feedback to customers - we carefully assess each partner to ensure brand compatibility.Commercial Development: Work with customers to further grow their accounts while maintaining premium brand positioning.Data & Insights: Analyse sales and performance data to inform decisions, identify opportunities, and strengthen trading relationships.Negotiation: Apply strong negotiation skills to uphold commercial and brand requirements.Cross‑Functional Collaboration: Work closely with the Sales Director, to whom this role reports, as well as colleagues managing regional accounts.Your remit will cross ALL customers who want to retail online!
The Successful Applicant
3. Strong B2B account management experience, ideally with an e‑commerce element.
4. Excellent communication and negotiation skills.
5. High commercial awareness and an ability to uphold premium brand standards.
6. Passion for interiors - interior design background is highly desirable, but a strong personal interest is equally valued.
7. Confident analysing data to support decision-making.
8. Someone who builds trusted, long‑term customer relationships and enjoys a consultative approach.
What's on Offer
9. £33,000 Basic
10. Office Based, Accrington
11. Opportunities for professional growth within the retail industry.
12. Be part of a supportive and innovative team in Accrington.
If you are ready to take the next step in your career as a Business Development Exec - eCommerce, we encourage you to apply today!2 Stage Interview Process1st Teams2nd F2F