Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. The role of an I-Art Officer is to provide the first point of contact to all professionals and public enquires to the Integrated Access and Referral Team. This will involve call handling and dealing with telephone enquiries from Council staff, other agencies and members of the public and will include enquiries received via other forms of communication, such as email or post. We will provide you with a supportive and collaborative working environment in modern and bright offices, where you can be assured of excellent management support and supervision where your personal career development and progression is actively encouraged. We meet regularly as a service to provide you with practice development sessions and reflection opportunities. We will offer you an excellent work-life balance, flexible and remote working arrangements. * Free parking at all of our office locations * Competitive working rewards * High quality supervision * Strong reflective practice framework If you want to discuss this post, please contact Anna Moulsdale, Team Manager Integrated Access and Referral Team 01606275063 / Anna.Moulsdale@cheshirewestandchester.gov.uk Please note that this job is subject to a Disclosure and Barring Service (DBS) check. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.