Account Manager (South Africa) Build, Lead & Grow With Pearl Lemon Group
Tired of feeling like just another cog in a client services machine?
What if you could manage international accounts, shape strategies, and grow brands across continents all from your home in South Africa?
Welcome to Pearl Lemon Group, a global growth agency that moves faster, experiments harder, and believes every Account Manager should think like a founder.
Pearl Lemon Limited (Company No. 10411490) is a UK-registered growth ecosystem founded in 2016 by Deepak Shukla, an ex-Deloitte consultant, 3× TEDx speaker, and Entrepreneur.com author.
From our London HQ to hubs in Durban, Delhi, and Islamabad, weve built a remote-first, 134-person team spanning 30+ nationalities. Our portfolio blends digital marketing, lead generation, PR, accounting, legal, gaming, and hospitality brands all connected by one mission.
Your key responsibilities:
1. Own client relationships act as the primary contact for assigned accounts, ensuring consistent communication and satisfaction.
2. Understand client goals and translate them into actionable strategies across SEO, lead generation, PR, or digital services.
3. Coordinate with internal teams SEO specialists, content writers, designers, and project leads to ensure seamless execution.
4. Monitor KPIs and metrics through dashboards and reports our culture is radically transparent, and youll see every number that matters.
5. Upsell and cross-sell identify growth opportunities for existing clients across Pearl Lemons other verticals (e.g., PR, accounting, or web).
6. Run weekly client calls and internal syncs accountability and communication are your twin superpowers.
7. Contribute to process improvements if you see inefficiency, fix it; if you see opportunity, own it.
This isnt a role for task checkers. Its for strategic doers who thrive on autonomy, speed, and visible results.
Youre someone who thrives in an entrepreneurial, fast-paced environment. You love variety, responsibility, and seeing the direct results of your effort.
Must-have traits:
8. At least 2 years of experience in client management, account coordination, or project delivery (preferably in a digital agency).
9. Excellent English communication both written and verbal.
10. Must be in South Africa
11. Obsessed with results you want clients to win, not just renew.
12. Tech-savvy familiar with tools like Slack, ClickUp, Google Drive, HubSpot, or CRM platforms.
13. Self-starter mindset you dont wait for permission; you create momentum.
Because Pearl Lemon doesnt play by traditional agency rules.
We dont do corporate silos or layers of bureaucracy. Instead, we give you ownership of your accounts, your ideas, and your career.
Youll get:
14. Remote-first flexibility work from anywhere in South Africa (we already have teammates in Durban and Cape Town).
15. Autonomy & accountability youll own decisions and see your direct impact on revenue and retention.
16. Training through Pearl Lemon Academy & Pearl Lemon MBA our internal growth accelerator where youll learn leadership, client psychology, and advanced business strategy.
17. Full transparency real-time dashboards, visible numbers, open Slack channels. Youll always know how youre performing.
18. Global exposure manage clients across the UK, US, Canada, and beyond.
19. Career growth from Account Manager Senior Account Manager Account Director Head of Client Success.
20. A people-first culture your growth comes before your title. We mentor, not micromanage.
> Launch fast. Fix live. Learn constantly. Win together.
We operate on speed, experimentation, and extreme ownership.
Youll work closely with Deepak Shukla, Pearl Lemons founder an Ironman finisher, Muay Thai fighter, and TEDx speaker who believes every hire is an entrepreneur in training.
Hes built Pearl Lemon to prove that a remote, global team can outperform any traditional agency and he invests personally in helping high-performers grow fast.
If youve read this far, youre probably not average.
And we dont hire average.