First Call Contract service are happy to announce we are recruiting for a Operations & Stock Administrator.
Job Purpose
To provide administration support to site operations, ensure that all WMS transactions are completed in line with operational and system processes. To ensure all stocks are correctly accounted for and recorded accurately. Provide customer service support in a professional and courteous manner
Key Accountabilities
* Providing a variety of services using entry to advanced level technical and support knowledge assisting in all relevant steps regarding the process of supply chain, such as counts, internal processing, status updates
* Reviewing, completing, and processing various degrees of documents and information relating to warehouse-slotting, route planning, inventory, quality standards (e.g. packaging, procurement, delivery) and overall flow of information and operations.
* Providing basic to more advanced support in the interpretation and assistance to staff and management regarding supply chain policies, programs and practices.
* Providing support researching issues and developing recommendations to resolve issues related to the supply chain area, such as quality, speed, information, verifying data and requirements and related
* Assisting in the review and implementation of supply chain policies, practices and programs to meet organizational, operations and management needs.
* Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
* Play an active role in identifying process improvements to improve quality of service and cost.
* To ensure all customers stock records are maintained on a timely and accurate basis
* To ensure all system based activities for stock movements. VAS and transport operations are completed in a timely manner and to required standards
* Performs other duties as assigned.
Attributes
* Goes the extra miles to understand and meet customer expectations
* Demonstrates a strong service mentality
* Takes initiative to propose innovations and improvements
* Builds strong working relationships
Pragmatic and resilient with a sense of urgency
* Down‑to‑earth approach to issues and decisions
* Tenacious in Delivery
* Challenges the status quo – 'black belt' in continuous improvement
* Thrives and adapts in demanding circumstances
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