We are recruiting for a global property firm with an impressive Retail portfolio and we are seeking a highly competent, capable and professional Retail & Leisure Centre Manager, working in their Grimsby location. As the Centre Manager, you will ensure the overall smooth running of the centre, including the recruitment and training of all staff, while maintaining a safe and pleasant environment for customers through the management of Health & Safety systems and the promotion of best practices.
Responsibilities
1. Manage, market, and operate the Centre to the highest professional standards.
2. Develop strong relationships with tenants and maximize retail sales opportunities.
3. Monitor key performance indicators, financial reporting, and manage budgets and expenditure.
4. Engage with the local community and develop strategic partnerships.
5. Ensure the centre is maintained to high standards and safety regulations are followed.
6. Oversee financial management of car parks and management team.
7. Lead and motivate the management team, encouraging team building and development.
8. Conduct staff appraisals and implement training needs analysis.
9. Attend management meetings and report on site performance.
10. Maintain accurate records and ensure compliance with H&S regulations.
11. Manage marketing service charge budget and adapt to retail trends.
12. Implement operational systems and procedures to uphold centre standards.
Candidate Profile
* Senior management experience in retail/leisure schemes.
* Operational experience at supervisory/managerial level within retail or similar sectors.
* Experience in stakeholder and relationship management.
* Proficiency in managing budgets and using Excel.
* Experience managing security, cleaning, and maintenance staff.
* Excellent organizational, communication, and interpersonal skills.
* Knowledge of current Health & Safety legislation.
* Flexible and adaptable to fast-paced environments.
This is a fantastic opportunity to work with a reputable organization, with great benefits, in a collaborative and successful team environment. The role requires a proactive, solution-oriented individual who can build trusting relationships and adapt to changing needs.
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