Job Description
Job Title: Contract Specialist
Location: Hybrid (Mostly Remote) Egham
Contract Duration: 3 Months
Working Hours: 37.5 hours per week | 5 days per week
Job Overview
The Contract Specialist will provide internal support and guidance to a regional sales organisation, ensuring customer orders and contracts are compliant with company policies and procedures. This role involves daily collaboration with cross-functional teams across EMEA, including Sales, Deal Hub, Legal, Client Financial Services, Consulting, Events, and Order Management.
Key Responsibilities
Document Administration
* Effectively process incoming requests from various departments including Sales, Client Financial Services, Controllers, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Events, and Client Compliance.
* Manage and monitor the shared team Outlook inbox, ensuring emails are prioritised based on urgency and importance once approvals are received.
* Review and activate incoming order submissions via Salesforce, ensuring completeness, accuracy, and adherence to standard contract guidelines.
* Assist Sales teams through Salesforce case requests to ensure correct and accurate client data is used during contract creation.
* Act as signing authority for order agreements, ensuring 100% compliance with the legal empowerment matrix.
* Ensure compliance with corporate policies related to document administration, including review and approval of:
* Non-standard legal terms
* Non-standard service descriptions
* Non-standard pricing
* Non-standard billing terms
* Execute special ad-hoc projects as required to meet evolving business needs.
* Collaborate with managers and global teams to drive continuous improvement and innovation in departmental processes.
* Prepare clear and instructive communications and liaise with global Contracts, Client Financial Services, and Sales teams to support operational objectives.
Sales Support
* Provide first-line support to Sales teams on matters related to sales contracts and contract requests.
* Support the Contract Manager by addressing routine queries and escalating complex issues to senior stakeholders when required.
Education & Experience Requirements
* Bachelor’s degree or equivalent qualification (mandatory).
* 2–4+ years of experience dealing with:
* Contract matters
* Client legal and procurement departments
* Customer order management or sales support functions
* Strong attention to detail with the ability to manage multiple requests and deadlines.
* Experience working in a cross-functional, fast-paced environment.
* Familiarity with Salesforce or similar CRM systems is preferred.
Additional Information
* Role is primarily remote with minimal onsite requirements.
* No travel expectations.
* Candidates must be within reasonable commuting distance of the work location.