Sharpsmart Finance team have an opportunity for an experienced Credit Controller to join the fast paced team based in Ashby De La Zouche.
Your role will involve
* Creating and upholding payment procedures and policies that ensure timely payment
* Responding to client queries
* Keeping customer retention levels high
* Reconciling accounts
* Providing administrative support to finance team
* Keeping close watch on debtor account balances
* Reducing debtors’ ‘Days Outstanding’
* Ensuring the team adhere to credit and collection procedures
* Building relationships and rapport with customers to ensure timely payment and future sales
* Preparing written correspondence as and when necessary, regarding customer accounts
* Controlling customer accounts to ensure they are working within credit limits
* Providing advice and offer guidance to customers regarding their accounts and any debtor related queries
Candidate Profile
* Minimum 2 years experience in Credit Control
* Excellent communication skills for verbal and written
* Experience of interacting with customers via phone/email/video
* Highly self-motivated, and able to work both independently or as part of a team, managing your own workload and priorities
* Able to maintain a high level of accuracy and attention to detail
* Able to use and adapt to new computer-based systems including Microsoft packages