Job Overview Are you organised, proactive, and passionate about supporting clinical teams to deliver exceptional patient care? We invite applications from motivated individuals to provide vital administrative support to our Consultants and junior medical staff. In this key role, you’ll ensure all documentation and data concerning patients and their treatment meets the highest Trust standards, supporting the smooth running of our busy clinical departments. Main duties of the job You Will Be Providing comprehensive administrative support to Consultants and medical teams. Managing your own workload efficiently, with excellent time management and planning skills. Handling urgent correspondence, medico-legal reports, and ad hoc requests in line with Trust policies. Maintaining patient confidentiality and managing secure storage of all medical records and computerised information. Scanning and uploading patient medical documents into the Trust’s Electronic Patient Record system. Assisting clinicians with communications via the Epic system, ensuring letters and attachments are accurately sent. Acting as a key liaison between clinical teams, patients, GPs, and other departments to provide a seamless service. Providing cover for colleagues during periods of absence, ensuring consistent service delivery. Answering telephone and email enquiries professionally and promptly, meeting departmental targets. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Do You Have Detailed job description and main responsibilities Strong organisational and administrative skills with the ability to prioritise workload. Excellent communication skills, confident in liaising with a variety of stakeholders including clinical staff and patients. Ability to maintain strict confidentiality and work with sensitive information. Proficiency with IT systems and a willingness to learn new technologies such as Epic. A proactive approach, working effectively both independently and as part of a team. Commitment to upholding the Trust’s values and delivering high-quality care. For detailed information, please refer to the Job Description and Person Specification. Please note: This role does not provide sponsorship. Person specification Qualifications Essential criteria Good education to GCSE standard or equivalent experience ECDL or equivalent MS Word for Windows NVQ Level 3 Administration or equivalent practical knowledge Experience Essential criteria Experience of working in an office environment Competent with current software programmes (i.e. MS Word, Excel, PowerPoint) Be able to work in a busy environment and remain calm under pressure. Experience of working within a team environment Desirable criteria Working in the NHS either in a hospital/private practice/GP setting Provide general non-clinical advice Skills & Knowledge Essential criteria Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact. Keyboard skills Ability to communicate clearly. Basic numeracy and literacy. Ability to follow clear instructions and feedback to senior staff. Ability to work with minimal supervision. Ability to prioritise workload Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. Apply online now