Overview
Tesco Shift Leader - Days - Newport Malpas Rd Express role at Tesco.
Customers are at the heart of everything we do.
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
Availability
Availability windows: the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility; if your available times match closely but not exactly to the advertised times, we’d still love to hear from you.
* Wed: 05:30:00 – 14:30:00
* Fri: 14:30:00 – 23:00:00
* Sat: 14:30:00 – 23:00:00
Pay, hours and contracting
Shift Leader rate of pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. Additional payments may apply depending on location. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours per week; if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too.
Qualifications and expectations
* 18 or over to apply
* Be a great role model by providing thoughtful customer service and meeting customer needs
* Build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* Clear communicator, comfortable keeping your team well-informed
* Comfortable taking the lead and overseeing the store in the absence of the Manager
* Good decision-maker, flexible in approach to ensure things are right for customers and colleagues
* Motivating leader who can inspire the team to exceed expectations
* Curious and proactive about opportunities to serve customers, communities, and the planet
What’s in it for you
* Variety in a fast-paced retail environment with flexible hours and shift patterns
* Ongoing development and access to training to support your career
* Inclusive culture with a welcoming environment for everyone
* Your voice matters; your ideas and opinions are welcome
* Focus on wellbeing with available support
* Supportive colleagues and opportunities across Tesco
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Colleague Clubcard discounts and savings
* Access to wellbeing resources and life cover plus pension
* Various benefits to suit you, including discounts, cycles-to-work schemes
* Uniform provided and inclusive policies
* Access to colleague networks and information about benefits
About Us: Tesco’s vision is to become every customer’s favourite way to shop, with the core purpose of serving customers, communities and planet a little better every day.
We are proud to be a Disability Confident Leader and are committed to inclusive, accessible recruitment. For information about accessibility support, please contact us.
Note: Tesco will recruit individuals who have passed the school leaver’s age. Some roles may require 18+ for certain shifts or areas. We may close postings earlier than the advertised end date if needed.
For more information, please visit www.tescoplc.com
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