We are officially hiring for our already thriving St Albans club. We’ve fostered a big, bold community of over 1200 players at this currently unmanned club, and we are currently in build to expand our offering from 2 uncovered courts to 3 covered courts and 1 uncovered court. With that, we would love to hire a Centre Manager who’s bold, ambitious, and vivacious. You’ll be keen to nurture your existing community, with a view to invite new players onto the court and make them feel right at home, right away!
We are a growing padel tennis centre in St Albans, expanding from 2 uncovered courts to 3 covered courts and 1 uncovered court.
Key Responsibilities and Duties
* Manage the centre on a day-to-day basis, creating a safe and welcoming environment
* Responsible for the club P&L
* Maximize court utilisation via analysis and innovative solutions
* Create and direct the schedule of Club activities and events
* Oversee and drive retail and F&B operations
* Create a social atmosphere and club community
* Manage customer/member communications, channels, booking platforms and service
* Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
* Support in creating social media content for the site
* Liaison with site landlord and the local community where required
Key Skills and Competencies
* 5+ years of work experience
* Experience of operating a hospitality or leisure facility or running leisure events
* Strong commercial and business acumen
* Ability to analyse utilisation data and design/implement actions to improve accordingly
* Ideally, knowledge of marketing and customer outreach
* Detail-oriented, questioning how the Centre can improve
* A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
* An entrepreneur: someone who takes responsibility and gets things done
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