Senior Associate Information and Records Management Assistant
Join Ofwat’s Information and Governance team as a Senior Associate Information and Records Management Assistant.
Office Location: Birmingham (B5 4UA) with hybrid working.
About Us: We are Ofwat, the Water Services Regulation Authority, a non‑ministerial government department responsible for regulating the water sector in England and Wales.
The Role: The Information and Records Management Assistant supports Ofwat's records management function, ensuring current information assets are maintained for business continuity and preserving historical public records.
Key Deliverables
* Provide support to the information governance team to meet the organisation’s records management needs and support IG team reporting, including internally to the Board’s ARAC and externally to The National Archives.
* Contribute to the design and delivery of training for Ofwat’s Information Asset Owner and Coordinators to promote records‑management best practices and maximise the value of information assets.
* Assist with stages of the historical record transfer process to meet Public Records Act 1958 obligations and engage key stakeholders to build historical understanding.
* Assist with tasks across Ofwat’s digital information landscape to embed a culture of record‑management best practice and contribute to continuous improvement in managing digital repositories, ensuring records are organised and classified logically in line with retention schedules.
* Provide support in the upkeep of information‑governance policy, guidance, associated resources, and supporting documentation.
About You
* Lead criterion: An academic qualification or professional accreditation in records management or similar relevant professional experience.
* Understanding and practical experience in compliance with the legislative framework for records management in public authorities (e.g. s46 Code of Practice under Freedom of Information Act 2000, Public Records Act 1958, UK GDPR, Environmental Information Regulations 2004).
* Demonstrable understanding of records‑management principles, practices and concepts (information and records lifecycle, sensitivity review, retention and disposal).
* Technical skills and proficiency in Microsoft Teams, Excel, SharePoint Online (libraries, lists, metadata, permissions, retention labelling) and comfort with new technology such as AI.
Why You Should Join Us
* People Centric: Our people are at the heart of Ofwat and we ensure all voices are heard and treat each other with respect.
* Innovative Work Environment: We embrace agile ways of working and foster a culture built on trust, flexibility and collaboration.
* Development Opportunities: Gain valuable experience and develop your skills in a supportive dynamic setting.
* Work‑Life Balance: Flexibility of working from home combined with benefits of in‑person collaboration in our Birmingham office.
* Benefits include a good employer pension contribution, 25 days annual leave increasing to 30, bank holidays, 2.5 privilege days, discount vouchers, professional body membership fees, volunteering days and generous shared parental leave.
Closing date: 23.55 on 23 November 2025.
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