Job Vacancy – Stores Operative Reporting to Stores Manager We’re Growing – Join Us on Our Journey! Due to continued success and exciting new developments, we’re expanding our team! As part of our growth strategy, were looking for talented driven individuals to join us in shaping the future of our business. This is an exciting opportunity to become part of a dynamic, forward-thinking company where skills and ideas will make a real impact. PRIMARY ROLE As a member of the Stores Department, the Stores Operative will be a contributor to the overall success and direction of the company and in determining its future. The focus will be managing the receipt of raw materials and finished goods, storage of raw materials and finished goods and; the dispatch of finished goods to the customer, under strict timescales to ensure customer needs are met. The main focus will be supplying other departments and our customers the correct parts, on time, to the correct quality whilst maximising the operational margins to the business, ensuring the goods and services supplied to customers are in line with expectation, controlled appropriately, and in conformance with customer requirements. ROLE RESPONSIBILITIES • Liaise with the Department Managers, the Production Manager, external storage providers and colleagues to maximise efficiency • Report items on the appropriate IT system on a daily basis. • Complete all required paperwork. • Report issues to the Storage Manager. • Receive incoming goods, ensuring correct quantities against purchase orders and dispatch notes. • Booking incoming goods on the M3 system, ensuring that quantities and locations are correctly recorded. • Storage of raw material in the appropriate storage areas, ensuring that materials are stored in a safe manner which protects both employees and the materials. • Issue of raw material to appropriate departments, ensuring that issued materials are booked out correctly on the M3 system. • Receipt of finished goods from production departments, ensuring that the quantities are recorded on the M3 system correctly. • Packing of finished good for dispatch to customer, ensuring that the quantities of goods packed are in accordance with customer wishes. • Dispatch of finished goods, by company vehicle or by courier, or by other means (including customer collection). Ensure that the goods are booked out on the M3 system, the packaging is appropriate for the goods, a signature is received for the dispatch from the courier service or customer. • Using forklifts, hand carts, or pallet jacks to load, unload, move, stack, and arrange merchandise accordingly. • Storage of finished goods in a safe and respectful manner, ensuring all locations are up to date and accurate. • Maintain a clean and safe working environment, ensuring that Health and Safety Policy are adhered to. ADDITIONAL RESPONSIBILITIES • To publicly support and work diligently towards the Company’s goals. • To carry out duties and responsibilities in accordance with the Company’s Terms and Conditions of Employment. • Work to deadlines and to; plan, organise, and prioritise own work activities over weeks/months ahead in order to satisfy customer expectations. • To be committed to the Company’s ethos of customer care. • To always be honest, respectful of all employees and customers and to adhere to the Company’s Equality and Diversity Policy. • To ensure that duties are undertaken with due regard and compliance of the appropriate legislation and to carry out duties and responsibilities in accordance with the Company’s Health and Safety Policy. • Develop effective working relationships with all levels of staff and customers • To carry out any other reasonable tasks, as instructed by the Operations Director or the Senior Management Team. QUALIFICATIONS/SKILLS • Demonstrated ability to operate effectively both autonomously and within a team environment • Well-developed communication skills, including verbal, written, and email correspondence • Proficiency in computer applications and familiarity with multiple software systems • Forklift licence and/or relevant operating experience (desirable, not mandatory) • Exceptional accuracy in reporting, stock checking, and documentation of storage locations • Strong attention to detail when inspecting incoming goods and conducting final dispatch checks • Highly organised, with the capacity to manage workload and proactively plan for future requirements • Sound understanding of HSE standards and ability to apply safe work practices KEY PERFORMANCE INDICATORS • Inventory Accuracy – Measures the degree of which the inventory data matches the actual physical inventory. • Order Fulfilment Rate- This assesses the percentage of customer orders that are fulfilled completely and on time. • Picking Accuracy- Measures the accuracy of the picking and packing process indicating how many items are picked and packed correctly and safely. • Receiving Efficiency – To evaluate how effectively items are received and inspected upon arrival at the site and booked in within our deadlines