Join a vibrant and progressive organisation; our client is dedicated to providing exceptional customer experiences and fostering a collaborative team environment. We're looking for a reliable and enthusiastic individual to be part of our client's busy office in Bromsgrove as a Customer Service Administrator. Responsibilities: Engage daily with existing customers through email and phone Process orders and manage returns/credits using Sage Collaborate with the Sales Team to ensure customer satisfaction Maintain a positive and professional demeanour even in high-pressure situationsEssential (Knowledge, skills, qualifications, experience): Excellent telephone communication skills Ability to stay calm and organised in a busy environment Proficiency in Microsoft Office applications Good speed and efficiency while delivering top-notch customer service Previous customer service experience is preferred but not mandatoryDesirable (Knowledge, skills, qualifications, experience): Familiarity with order processing systems, particularly Sage Strong adaptability to changing tasks and priorities Microsoft Office Suite Sage (order processing) If you're ready to make a positive impact and join a dynamic team, we'd love to hear from you! Please submit your CV and a cover letter highlighting your relevant experience to Gemma at Adecco. Don't miss this exciting opportunity to grow your career as a Customer Service Administrato...