Job Description: Trainee Hire Desk Controller, Tewkesbury
Our client, with over 20 years of experience in supplying large plant to contractors, civil engineers, groundwork contractors, builders, and other commercial clients, is seeking a Trainee Hire Desk Controller for their Tewkesbury depot due to business growth.
The successful candidate will work on the shop-based hire desk, processing hire requirements for plant and tools for an extensive customer base. Responsibilities include face-to-face customer interactions, telephone, and electronic requests.
Position Overview
* Work as part of a team, supporting colleagues
* Build strong customer relationships and resolve issues
* Complete hire contract administration accurately and promptly, including arranging 'on' and 'off' hires
* Diarise daily entries of hires and deliveries/collections
* Coordinate breakdowns and maintenance call-outs, notify customers, and charge damages when necessary
* Liaise with workshop staff for order preparations, breakdowns, or damages
* Assist in moving equipment into workshops from the hire counter
Requirements
* Administrative or coordinating background
* Computer literacy
* Effective administration, planning, and organizational skills with attention to detail
* Flexible, self-motivated, and able to work independently
* Excellent verbal and written communication skills
Remuneration
* Salary: £20,000 - £23,000
* Working hours: 42.5 hours/week, Monday-Friday, 7:30am-5pm
* Holiday package: 23 days + 8 bank holidays
* Pension scheme included
Bennett & Game Recruitment act as a recruitment agency for this vacancy. We are a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK. By applying, you consent to us processing your data and contacting you regarding this application and our services.
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